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Legal notice

Last updated: September 2026

Courtesy translation. In case of any discrepancy, the Spanish version prevails.

1. Identification details

In compliance with Article 10 of Spanish Act 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSICE), the following details are provided:

OwnerTulipaneta S.L.
Trade nameGatroig (a Tulipaneta brand)
Tax ID (NIF)B21621214
Registered addressCarrer de Praga, 40, Bj 3, 08024 Barcelona (Horta-Guinardó), Spain
Phone+34 672 145 922
Emailhola@gatroigcheesecake.com
Websitesgatroigcheesecake.com and tulipaneta.es
Company registerRegistered in the Barcelona Commercial Register, Volume 1000445821873, Folio 1, Sheet B 631551, Entry 1.

2. Purpose

This website provides information about Gatroig products (cheesecakes, tea and other drinks) and makes it easy to place orders for pickup at our shop at Carrer de Praga, 40, or, for orders of €40 or more (not counting delivery), home delivery in Barcelona by our own delivery service, at a cost depending on distance. An order is completed by paying online through the secure Stripe payment gateway (card, Apple Pay, Google Pay, Bizum and other available methods); after payment you will receive a receipt by email with your order number. For enquiries or special orders you can also message us on WhatsApp.

3. Right of withdrawal

In accordance with Article 103(d) of the Spanish Consolidated Text of the General Law for the Defence of Consumers and Users, the 14-day right of withdrawal that normally applies to distance purchases does not apply to Gatroig products, as they are perishable goods made to order with a short best-before period (48 hours from preparation, kept between 2 °C and 4 °C). If there is a problem with your order (damaged, wrong or undelivered product), contact us on WhatsApp at +34 672 145 922 to resolve it.

4. Prices

The prices shown on this website apply exclusively to orders placed through gatroigcheesecake.com. Prices for the same products on other platforms or ordering aggregators may differ, as those platforms may apply their own commissions, service fees or commercial terms that are outside the control of Tulipaneta S.L. We recommend checking the final price on each platform before confirming an order.

5. Terms of use

Accessing and using this website makes you a user and implies acceptance of the terms in this Legal Notice. The user agrees to use the site properly, in accordance with the law, morality, public order and this Legal Notice, and not to use it for unlawful activities or activities contrary to good faith.

6. Intellectual and industrial property

The name “Gatroig”, its logo and the site content (texts, photographs, design) are the property of Tulipaneta S.L. or are used with due authorisation, unless otherwise stated. Reproduction, distribution or public communication without prior authorisation is prohibited.

7. Photographs generated with artificial intelligence

Some images of seasonal products shown on the site have been generated with artificial intelligence and are identified as such next to the relevant photograph. The remaining photographs are our own or provided by the suppliers named on the product page (for example, Palmira Trade LLC for the photographs of the tea boxes).

8. Liability

Tulipaneta S.L. is not liable for damage arising from improper use of the website or for its continuous availability, without prejudice to the technical measures taken to avoid interruptions. Information on allergens and product composition is provided in good faith; if in doubt, the user should confirm the details by WhatsApp or Instagram before placing an order.

9. Third-party links

The site may include links to WhatsApp, Instagram and Google Maps, and redirects to Stripe to make payment. Tulipaneta S.L. does not control and is not responsible for the content or policies of these third-party services.

10. Governing law and jurisdiction

These terms are governed by Spanish law. To resolve any dispute, the parties submit to the courts of the consumer’s place of residence where the user is a consumer, or of Barcelona in all other cases, without prejudice to the rights the user has as a consumer under current legislation.

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